As with any industry, there are great and not so great companies out there offering duplication services and you may need a little advice and assistance in finding the right one for your requirements. Firstly, should you only require fifty copies you don't want to be compromising on print quality and equally if you need thousand copies you'll be looking for a fast, reliable and affordable service with a consistent, high quality print. The following is a little advice on how to assess your chosen duplication service provider to be sure you're dealing with a trusted, experienced company. Your first experience with the CD, DVD, DVD or USB duplication service provider, when searching on-line, will of course be their website. The website should provide you with some background with regards to the company. Ideally, they would be a long established business with many years of experience within the industry.
A client feedback section would also be useful so that you can gauge other peoples experiences of using the company and also find out what sort of individuals or businesses use their services. On-line Media Duplication Quote Request- Most companies will have the facility on their websites for you to get a quote for your project whether by return email or an on-line price calculator. The speed and quality of response here will give you a good indication of how keen the company is to obtain your business and the standard of communication you can expect from them. You will, at this stage, be very much aware that the cheapest supplier is not always the best supplier. You need to take into consideration all the aspects of a job including potential charges for creation of a master disc from files provided, creation of artwork for your disc and packaging and also any postage charges. A reputable company will ensure you know exactly how much you are paying and what you will get for that cost.
If your chosen service provider has provided you with a competitive quote, your next requirement may be to give the company a call for advice with regards to the next step in getting your CD, DVD, DVD or USB duplicated. A reputable company will have experienced professionals answering the phone who you can discuss your requirements with directly. If you have specific technical questions they should know who to transfer you to if necessary and if someone needs to call you back, it should be done promptly. No-one likes to be kept waiting, especially when the duplication part of the project is usually near the end of a long and arduous journey to get the master disc prepared. Ideally you will have more than one copy of your master disc as the postal service is not completely reliable. Your chosen service provider will let you know the department and address that you need to send your master to, or if you are uploading files to an ftp server or emailing them, they will let you know the details of how that's done. A reputable company will suggest that a hard copy of the master is sent to you for approval if you have asked them to create one from emailed or ftp'd files, it all depends on your lead-time requirement.
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